Privacy Policy
1. Information We Collect
When you sign up for Bookr, we collect:
- Account information: business name, email address, password (stored as a secure hash), and timezone
- Booking data: customer names, phone numbers, email addresses, appointment times, and services booked
- Usage data: pages visited and general analytics (via Google Analytics)
2. How We Use Your Information
We use your information to:
- Provide and operate the booking service
- Send booking confirmations and reminders via email
- Process subscription payments (through PayPal)
- Improve the Service based on usage patterns
3. Data Sharing
We do not sell your personal data. We share data only with:
- Resend: to deliver transactional emails (confirmations, reminders, password resets)
- PayPal: to process subscription payments
- Google Analytics: to understand site usage (anonymized)
4. Data Storage and Security
Your data is stored on secure servers. Passwords are hashed using bcrypt. Sessions use signed, HTTP-only cookies. All connections are encrypted via HTTPS/TLS.
5. Customer Data
As a business using Bookr, you are responsible for how you handle your customers' data. You should inform your clients that their booking information (name, phone, email) is stored in Bookr to manage appointments.
6. Data Retention
Your account data is retained for as long as your account is active. If you cancel your account, we retain your data for 30 days before permanent deletion. You may request immediate deletion by contacting us.
7. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your booking data
8. Cookies
We use a session cookie to keep you logged in (essential, HTTP-only). Google Analytics may set cookies to track site usage. No advertising cookies are used.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the email address associated with your account.
10. Contact
Questions about your privacy? Contact us at [email protected].